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Shipping & Returns

SHIPPING

Online orders are processed and shipped within 1-2 business days. 

Domestic shipping starts at $4 and international shipping starts at $10 for Canada and $18 for the rest of the world.

Please submit accurate billing information to assure there are no delays with your order. 

KNC Beauty does NOT cover any duty/taxes/customs fees that may incur with international shipments, these charges are NOT included in the shipping fees. Please contact your local customs office for more information regarding these fees.

RETURNS

Our products are made of the highest quality ingredients and packaged. The all-natural, petroleum-free formula contains castor-seed oil and beeswax to soften and moisturize, and is thick enough to protect your lips from the harshest of elements (extreme cold, strong winds, your boyfriend's three-day stubble).

If your product arrives defective or damaged please contact us so we can get you a replacement. Due to the nature to the product, we don’t offer refunds or returns. 

Please allow two weeks for your return to be processed if sent by mail. You will receive an email confirmation once your return has been processed. Your financial institution may take longer to reflect the transaction.

 If a package is abandoned/unclaimed due to unpaid duties/taxes a refund will not be issued only store credit for the item(s) will be issued.